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Frequently Asked Questions

Everything you need to know about Telos — from getting started to advanced trading features.

17 questions across 5 categories

General

4 Q&A
What is Telos?
Telos is an autonomous AI trading platform that connects to 8 major crypto futures exchanges. Six specialized AI agents analyze markets in parallel — Quantitative, Technical, Sentiment, Fundamental, Statistical, and Qualitative — then vote on trades through a consensus system. You bring your exchange API keys; Telos executes automatically.
Who is Telos for?
Telos is designed for both active traders who want AI-powered automation and developers/quantitative traders who need reliable execution infrastructure. Whether you trade crypto futures, forex CFDs, or prediction markets, Telos provides the intelligence and the execution layer.
Is Telos free to use?
Yes! The Free plan includes a paper trading dashboard, basic price charts, standard AI signals, and community access — all at $0 with no credit card required. Upgrade to Trader ($29/mo) or Pro ($79/mo) for live trading, advanced features, and multi-exchange support.
How does the AI consensus system work?
Each of the 6 AI departments analyzes the market independently using its own methodology. Signals are weighted by each department's historical accuracy and confidence score. The Qualitative department acts as a CIO with veto power — it can block conflicting signals and apply high-level judgment. A single actionable trade signal with confidence score is produced and routed to your connected exchange.

Exchanges & Connections

4 Q&A
Which exchanges are supported?
Telos connects to 8 major crypto futures exchanges: Binance, Bybit, OKX, Bitget, MEXC, KuCoin, BingX, and Gate.io. For forex, indices, commodities, stocks, and energy, we offer a free MT4/MT5 EA bridge that connects to any compatible CFD broker.
How do I connect my exchange?
Generate read-only or trading API keys on your exchange, enter them into the Telos Connections page, and your AI agents start analyzing immediately. The entire setup takes about 5 minutes. You can start in paper trading mode to test before going live.
Is my exchange data secure?
Absolutely. All API keys are encrypted at rest using AES-256 and in transit using TLS 1.3. We run on Cloudflare Enterprise edge security. Telos uses exchange-level permissions — you control exactly what the platform can and cannot do with your account.
What is the MT4/MT5 EA bridge?
The EA bridge is a free Expert Advisor that connects Telos's AI signal engine to your existing MT4 or MT5 broker account. Download the EA, install it on your MetaTrader platform, and Telos routes trade signals directly through your broker. No additional subscriptions or server infrastructure needed.

Pricing & Billing

4 Q&A
What are the pricing plans?
Free ($0): Paper trading with basic AI signals. Trader ($29/mo): Live trading with all 6 AI departments, advanced charts, and REST API access. Pro ($79/mo): Multi-exchange support, custom AI departments, MT5 EA integration, unlimited leverage, and dedicated support. Save 20% with annual billing.
Can I cancel anytime?
Yes. Cancel anytime from your account settings. You keep access until the end of your current billing period. No questions asked, no cancellation fees.
What payment methods do you accept?
We accept Visa, Mastercard, Amex, and select cryptocurrencies via Stripe. All payments are processed securely through Stripe's PCI-compliant infrastructure.
Is there a free trial?
Yes! Trader and Pro plans include a 7-day free trial after you receive an invite code. You can test live trading features risk-free before committing.

Security & Risk

3 Q&A
What risk management features does Telos offer?
Telos includes multi-layer risk gates: drawdown limits, position size caps, correlation blocking, and volatility guards. There's also a one-click Kill Switch to halt all trading immediately. You can test all risk parameters in paper trading mode before going live.
Can Telos lose my money?
Telos executes signals from AI agents — it's not a guarantee of profit. We provide safeguards like risk gates, kill switch, and position caps, but all trading involves risk. We strongly recommend testing thoroughly in paper trading mode first and never trading with money you can't afford to lose.
What happens during extreme market volatility?
The platform has built-in volatility detection and automatic position size reduction. During extreme conditions, the system may reduce position sizes or halt trading based on your configured risk parameters. The Qualitative AI department can also veto trades during unusual market conditions.

Prediction Markets

2 Q&A
What are prediction markets?
Prediction markets are binary outcome markets — you bet YES or NO on whether an event will happen (e.g., "Will BTC hit $150K by December?"). Telos aggregates odds across 11 platforms including Polymarket, Kalshi, Manifold, and Metaculus, and can automatically identify arbitrage opportunities.
Which prediction platforms are supported?
Telos integrates with 11 prediction platforms: Polymarket, Kalshi, Manifold Markets, Metaculus, PredictIt, Augur, Gnosis, Azuro, Overtime Markets, SX Network, and Azimutt. The platform provides a unified browser for all markets across these platforms.

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Zero Withdrawal Permissions
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99.9% Uptime SLA
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